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access-a-ride

access-a-ride

MTA Moves Forward with Changes to Access-a-Ride Pilot, Despite Protests from Users

Jeanmarie Evelly | February 27, 2020

The MTA plans to limit the number of trips Access-a-Ride users can take under a popular pilot program that allows them to book rides on-demand. Those changes will take effect by the end of the month, an MTA spokesman said.

The Ride

Skepticism on Proposed Changes to MTA Ride Service for the Disabled

Roshan Abraham | December 23, 2019

Disabled riders urged officials not to ration service for a pilot program that allows them to hail yellow and green taxis immediately via an app.

AAR

In Win for Disabled Commuters, City Will Allow Access-a-Ride Vans to Use Bus Lanes

Jeanmarie Evelly | May 3, 2019

Starting May 30, wheelchair-accessible AAR vans with four or more passengers will able to utilize dedicated bus lanes, an effort to speed up trips on the oft-criticized service.

access-a-ride

City Considers Letting Access-a-Ride Vans Use Bus Lanes to Speed Up Trips for Riders with Disabilities

Jeanmarie Evelly | April 12, 2019

The Department of Transportation is considering a proposal to let some Access-a-Ride (AAR) vehicles utilize the city’s bus lanes — an effort to speed up trips for users, who complain the service is painstakingly slow.

access-a-ride

New MTA Plan to Put Disabled Riders in Taxis is Off to a Rocky Start, Users Say

Jeanmarie Evelly | April 1, 2019

In an effort to improve the AAR program, the MTA began offering e-hail services to users in 2016, allowing them to reserve trips in taxis or for-hire vehicles instead of the traditional blue and white AAR cars.

access-a-ride

Proposed MTA Fare Hike Could Unfairly Impact Access-a-Ride Users, Advocates Say

Jeanmarie Evelly | January 23, 2019

One of the MTA’s proposed fare hike options would raise the base fare to $3 a ride, which Access-a-Ride users say would unfairly burden them since they aren’t eligible for the MetroCard bonuses that subway and bus riders are.

access-a-ride

Access-A-Ride or ‘Stress-A-Ride?’ MTA Service Needs Overhaul, Users Say

Greis Torres, Nuha Dolby, Darius Jankauskas and Jeanmarie Evelly | August 21, 2018

Complaints include drivers who are poorly trained and service that is slow and inefficient, regularly making users late for work and other engagements.

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