“With MetroCards no longer being sold after Dec. 31st, 2025, thousands of older New Yorkers must now navigate a system they did not choose and have not been guided through.”
“A free pass for Uber, Lyft, and other big corporations to add thousands more inaccessible vehicles to our streets, with drivers footing the bill, is a step in the wrong…
“With the mask mandate lifted, Access-A-Ride users face the unimaginable choice between risking their lives to simply get where they need to get or going back to isolating themselves in…
The MTA plans to limit the number of trips Access-a-Ride users can take under a popular pilot program that allows them to book rides on-demand. Those changes will take effect…
Starting May 30, wheelchair-accessible AAR vans with four or more passengers will able to utilize dedicated bus lanes, an effort to speed up trips on the oft-criticized service.
The Department of Transportation is considering a proposal to let some Access-a-Ride (AAR) vehicles utilize the city’s bus lanes — an effort to speed up trips for users, who complain…
In an effort to improve the AAR program, the MTA began offering e-hail services to users in 2016, allowing them to reserve trips in taxis or for-hire vehicles instead of…
One of the MTA’s proposed fare hike options would raise the base fare to $3 a ride, which Access-a-Ride users say would unfairly burden them since they aren’t eligible for…
Complaints include drivers who are poorly trained and service that is slow and inefficient, regularly making users late for work and other engagements.