The Ride
Skepticism on Proposed Changes to MTA Ride Service for the Disabled
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Disabled riders urged officials not to ration service for a pilot program that allows them to hail yellow and green taxis immediately via an app.
AAR
In Win for Disabled Commuters, City Will Allow Access-a-Ride Vans to Use Bus Lanes
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Starting May 30, wheelchair-accessible AAR vans with four or more passengers will able to utilize dedicated bus lanes, an effort to speed up trips on the oft-criticized service.
access-a-ride
City Considers Letting Access-a-Ride Vans Use Bus Lanes to Speed Up Trips for Riders with Disabilities
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The Department of Transportation is considering a proposal to let some Access-a-Ride (AAR) vehicles utilize the city’s bus lanes — an effort to speed up trips for users, who complain the service is painstakingly slow.
access-a-ride
New MTA Plan to Put Disabled Riders in Taxis is Off to a Rocky Start, Users Say
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In an effort to improve the AAR program, the MTA began offering e-hail services to users in 2016, allowing them to reserve trips in taxis or for-hire vehicles instead of the traditional blue and white AAR cars.
access-a-ride
Proposed MTA Fare Hike Could Unfairly Impact Access-a-Ride Users, Advocates Say
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One of the MTA’s proposed fare hike options would raise the base fare to $3 a ride, which Access-a-Ride users say would unfairly burden them since they aren’t eligible for the MetroCard bonuses that subway and bus riders are.
access-a-ride
Access-A-Ride or ‘Stress-A-Ride?’ MTA Service Needs Overhaul, Users Say
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Complaints include drivers who are poorly trained and service that is slow and inefficient, regularly making users late for work and other engagements.