access-a-ride
Access-A-Ride or ‘Stress-A-Ride?’ MTA Service Needs Overhaul, Users Say
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Complaints include drivers who are poorly trained and service that is slow and inefficient, regularly making users late for work and other engagements.
Adi Talwar/City Limits
Jean Ryan, a member of the advocacy group Disabled in Action, waits for her wheelchair to be harnessed in an Access-A-Ride van.
Complaints include drivers who are poorly trained and service that is slow and inefficient, regularly making users late for work and other engagements.
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