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Adi Talwar

Case Worker Andreina Salazar at Encore Community Services’ Senior Center on West 49th Street in Manhattan.

Olivia Bensimon

In Depth

Amid Inflation and Increased Demand, Human Services Workers Struggle with Burnout

Olivia Bensimon | September 5, 2022

Citywide, workers at nonprofits under contract to provide support and essential services to New Yorkers at a time of unprecedented crisis say they feel overworked, overwhelmed and burnt out. As costs continue to increase around them, many have said their low wages make it difficult to justify staying in the sector, even with a recent pay bump from the city and state.

Age Justice

After Pandemic Reopening, NYC Senior Centers Adjust to New Normal

Olivia Bensimon | November 11, 2021

The reopening of the city’s senior centers this summer brought great joy and relief for many. But capacity restrictions remain in place, and staffers who work with older adults say they’re concerned about the ongoing impact the prolonged isolation may have had on members.

THE JOB BOARD

City Limits uses investigative journalism through the prism of New York City to identify urban problems, examine their causes, explore solutions, and equip communities to take action.

Founded in 1976 in the midst of New York’s fiscal crisis, City Limits exists to inform democracy and equip citizens to create a more just city. The organization is a 501(c)(3) nonprofit funded by foundation support, ad sponsorship and donations from readers.

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