Adi Talwar
Case Worker Andreina Salazar at Encore Community Services’ Senior Center on West 49th Street in Manhattan.
Citywide, workers at nonprofits under contract to provide support and essential services to New Yorkers at a time of unprecedented crisis say they feel overworked, overwhelmed and burnt out. As costs continue to increase around them, many have said their low wages make it difficult to justify staying in the sector, even with a recent pay bump from the city and state.
The reopening of the city’s senior centers this summer brought great joy and relief for many. But capacity restrictions remain in place, and staffers who work with older adults say they’re concerned about the ongoing impact the prolonged isolation may have had on members.
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