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Amid Inflation and Increased Demand, Human Services Workers Struggle with Burnout

Citywide, workers at nonprofits under contract to provide support and essential services to New Yorkers at a time of unprecedented crisis say they feel overworked, overwhelmed and burnt out. As costs continue to increase around them, many have said their low wages make it difficult to justify staying in the sector, even with a recent pay bump from the city and state.
Opinion: What Older New Yorkers Deserve In the Next Phase of the COVID-19 Pandemic

"We must ensure that New York City’s growing population of 1.25 million adults ages 65 and older can access high-quality services, resources, and opportunities that accommodate their needs and preferences, celebrate their strengths and resilience, and empower them to live in the communities they helped build and continue to make meaningful contributions to."
Opinion: We Must Invest in Mental Health Care for Older New Yorkers

The reality is that many older adults have already survived trauma—and those experiences carry so much wisdom, perspective, and resilience to share as a result. Investments to increase access to mental health support for seniors would go a long way.
Opinion: The New Administration Must Invest in Older New Yorkers—& The Nonprofits Serving Them

‘We implore the new administration to seriously consider the Human Services Council #JustPay campaign, and ensure that all New York City contracted employees, who on a daily basis perform critical lifesaving work, make a living wage.’ Our new mayor, administration, and city council have taken office at a challenging time for New York City—but especially […]
What’s Driving the Shortage of Home Healthcare Workers in NY? Low Wages, Advocates Say

“People who do this work love it. You have to love working with people,” says State Assemblymember Karines Reyes, who is a nurse. But she adds, "If you can get a job doing work that’s not as heavy and not as demanding and make more money, why wouldn’t you?”
Company Settles With Home Health Aides Seeking Unpaid Wages For Round-the-Clock Care

State guidelines and federal regulations mandate that home health aides working 24 hours at a client’s home get eight hours for sleep and three hours of meal breaks, all unpaid. But many workers say the rule routinely leads to underpayment because their patients actually need constant care, leaving the aides little time to sleep or take breaks.
Opinion: Medicare Advantage is a Disadvantage for New York’s Municipal Retirees

'While Medicare Advantage plans are required to cover everything covered by original Medicare, they aren’t required to cover them in the same way or for the same price.'
Opinion: Unpaid Family Caregivers Need More Support

‘More than 41 million Americans are also struggling with fewer resources while working as unpaid family caregivers for long, often undetermined, time periods. And at least one million of these caregivers are located in New York City.’

City Limits uses investigative journalism through the prism of New York City to identify urban problems, examine their causes, explore solutions, and equip communities to take action.

Founded in 1976 in the midst of New York’s fiscal crisis, City Limits exists to inform democracy and equip citizens to create a more just city. The organization is a 501(c)(3) nonprofit funded by foundation support, ad sponsorship and donations from readers.

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