Government

Fake Visits and Unnoticed Deaths at Agency Serving the Vulnerable

Katia Savchuk and Jenny Zou | July 22, 2015

Burdened by a heavy caseload, lacking extensive training or helpful technology, workers at the city’s Adult Protective Services have at times faked mandated visits, failed to address conditions that led to client deaths or neglected to report until months later than a client had expired, records show.