311 Archives - City Limits

26

At Mayor Zohran Mamdani’s first public hearing for renters, attendees bemoaned slow repairs, a frustrating 311 system, and unresponsive landlords. Some NYCHA tenants, meanwhile, felt slighted by the event, which…

ByPatrick Spauster 2Comments

03

Feb 2026

Featured Government Health Housing and Homelessness In Depth

Amid NYC Cold Snap, Tenants Report Most ‘No Heat’ Complaints on Record

The city received nearly 80,000 calls about lack of residential heat and hot water in January, more than any other month on record. Some tenants say their buildings are falling…

ByPatrick Spauster 6Comments

13

May 2025

Housing and Homelessness Land Use and Development Resources

NYC Homeowners & Small Landlords Can Apply for Free, No-Penalty Building Inspections

The Department of Building’s No-Penalty Inspection Program returns from May 19 to June 30, when homeowners, small landlords and small business owners can schedule free inspections to make sure their…

ByJeanmarie Evelly 2Comments

18

Feb 2025

Climate and Environment Government Housing and Homelessness Opinion Politics

Opinion: It’s Time That New Yorkers Got The Real Scoop On Their Neighborhoods

“We need an all-hands-on-deck mentality to tackling quality of life issues, and the borough president should lead the charge.”

ByKeith Powers 0Comments

10

Oct 2024

Government Housing and Homelessness Politics

City Dragging Its Feet to Implement Vacant Apartment Reporting Bill, Lawmakers Say

The legislation, passed last year, requires the city to establish a new 311 option for tenants to report and request inspection of empty units creating hazards in their buildings. It…

ByJeanmarie Evelly 4Comments

24

Oct 2023

Government Housing and Homelessness NYCHA

City Lawmakers Call for Probe of How NYCHA Handles Tenant Complaints

The City Council’s resolution implores the state legislature and HUD to “take strong action and increase NYCHA accountability by auditing the responsiveness of NYCHA managers to tenants,” citing complaints from…

ByJeanmarie Evelly 0Comments

05

Apr 2022

Government Housing and Homelessness NYCHA

Residentes de NYCHA podrán enviar quejas de mantenimiento al 311 bajo nueva ley, pero activistas quieren cambios más sustanciales

“Es hora de reconocer que los residentes de NYCHA son una parte integral de la ciudad. Al igual que otros inquilinos, deberían tener derecho a un acceso completo al sistema…

ByDoug Turetsky 0Comments

21

Mar 2022

Government Housing and Homelessness NYCHA

Under New Law, NYCHA Tenants Can Log Maintenance Complaints with 311. But Advocates Want More Substantial Changes

“It’s time to acknowledge that NYCHA residents are an integral part of the city. Like other tenants, they should be entitled to full access to the city’s code enforcement system,”…

ByDoug Turetsky 6Comments

07

Mar 2022

Housing and Homelessness In Depth Investigations

For NYC Tenants with Inadequate Heat, Enforcement Can Be Elusive

City Limits examined 311 data related to heat and hot water complaints over the past three years, and found the highest number were in areas populated by communities of color…

ByLiz Donovan 0Comments

15

Feb 2018

Opinion

CityViews: Don’t Pin NYPD Pot Arrests on Community Complaints

The de Blasio administration sometimes argues that its enforcement of low-level crimes like marijuana possession is driven by calls to 311. But there’s little indication that arrest numbers and call…

ByTheodore Hamm 0Comments

Tenants Decry Bad Landlords at First Ever ‘Rental Ripoff’ Hearing In Brooklyn

Amid NYC Cold Snap, Tenants Report Most ‘No Heat’ Complaints on Record

NYC Homeowners & Small Landlords Can Apply for Free, No-Penalty Building Inspections

Opinion: It’s Time That New Yorkers Got The Real Scoop On Their Neighborhoods

City Dragging Its Feet to Implement Vacant Apartment Reporting Bill, Lawmakers Say

City Lawmakers Call for Probe of How NYCHA Handles Tenant Complaints

Residentes de NYCHA podrán enviar quejas de mantenimiento al 311 bajo nueva ley, pero activistas quieren cambios más sustanciales

Under New Law, NYCHA Tenants Can Log Maintenance Complaints with 311. But Advocates Want More Substantial Changes

For NYC Tenants with Inadequate Heat, Enforcement Can Be Elusive

CityViews: Don’t Pin NYPD Pot Arrests on Community Complaints

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