Workplace Mentoring, Associate Program Manager

Big Brothers Big Sisters of NYC Published: March 10, 2017



Education: Master of Social Work preferred

Experience: 1-2 years social work experience preferred with a Master’s Degree

3-4 years social work experience preferred with a Bachelors Degree

Skills: Interviewing, assessment, outreach, advocacy, organizational skills, strong written and verbal skills, program management and computer knowledge. Excellent public speaking skills required.

About BBBS of NYC

For over 110 years, Big Brothers Big Sisters of New York City (BBBS of NYC) has been supporting New York City's neediest youth, providing them with the support and guidance of a one-to-one mentorship, which is overseen by the agency's team of case managers. Established in 1904 when Ernest Coulter saw the potential of mentoring on at-risk youth in urban settings, BBBS of NYC has remained committed to serving children and youth with impactful mentoring experiences. We reach over 4,000 students every year through partnerships with schools, local organizations, and government agencies. Together we work towards our vision: that all children achieve success in life.

Our mission is to provide children facing adversity in New York City with strong and enduring, professionally supported 1-to-1 mentoring relationships with adults that change their lives for the better, forever. We partner with families, volunteers, organizations and the community to inspire positive change in all.


 The Workplace Mentoring Program matches employees from corporations around NYC with junior high and high school students in one-to-one mentoring relationships through structured program activities supported on-site by Program Managers. Big Brothers Big Sisters of NYC seeks an Associate Program Manager for the Workplace Mentoring Program with strong case management skills who can cultivate lasting relationships between our corporate sponsors and the schools we work with.  A successful candidate will have strong communication skills, an outgoing personality, excellent presentation skills, and the ability to effectively engage all participants and manage programs.


  • Manage site based one-to-one mentoring programs at multiple corporate locations.
  • Conduct and assess client psychosocial interviews, write assessments and collect supporting information from collaborating schools to determine disposition based on eligibility, needs, goals, and/or acceptance for agency services.
  • Conduct ongoing direct communication with School Coordinators and Principals to provide accurate agency and program info.
  • Work with corporations and schools to develop individualized program and plan
  • Facilitate all program functions and group activities based on designed curriculum.
  • Conduct outreach to volunteers, including site community presentations and partnerships with local businesses and colleges.
  • Facilitate orientations for potential volunteers, youth participants, and their parents/guardians.
  • Match youth with adult volunteers in one to one mentoring relationships.
  • On-site supervision of matches on program days; provide support and additional training to volunteers. Monitor closely for clinical and safety issues that may arise. Intervene and engage parents, provide referrals to appropriate external community resources.
  • Maintain professional records of all case supervision contacts.
  • Coordinate and participate in conferences with school personnel for individual youth as needed
  • Participate in interdepartmental events and teams
  • Other agency and program related duties as assigned


Please submit your resume and cover letter to . In the subject please put “Associate Program Manager-WMC”. Resumes submitted without a cover letter will NOT be reviewed. No phone calls please.

Big Brothers Big Sisters of NYC is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability with respect to employment opportunities. EEO/AA Employer.

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