Program Director

CUNY School of Professional Studies Published: March 15, 2017


Seeking Program Director for MDRC, HRA OCSE, and CUNY Partnership: Families Forward Demonstration

Position Title: Program Director
College: CUNY School of Professional Studies (CUNY SPS)
Department: Office of Professional Education and Workplace Learning
Program: HRA OCSE Families Forward Demonstration
Location: Manhattan, NY
Anticipated Start Date: May 2017

About the CUNY School of Professional Studies:
CUNY SPS provides online and on campus degree and certificate programs that meet the needs of adults who are looking for a seamless way to finish or transition into a bachelor’s degree, earn a master’s degree or certificate in a specialized field, advance in the workplace, or change careers. Home to the first fully online degree programs at the City University of New York, CUNY SPS offers fully accredited online degree and certificate programs for students who want the flexibility and convenience of online education.
NYC Human Resources Administration Office of Child Support Enforcement (OCSE) has partnered with CUNY to oversee and manage program implementation for the Families Forward Demonstration (FFD), which will test new strategies to improve the earnings capacity and financial well‐being of low‐wage noncustodial parents. The key objective of the project is to design a new employment‐focused training program for noncustodial parents and test its effectiveness in improving economic and child support outcomes through a rigorous, random assignment evaluation.

During the planning period, OCSE will work with MDRC, a nonprofit social policy research organization, to develop the program and to identify providers to deliver occupational skills trainings and other services.
CUNY seeks an experienced Program Director to oversee program implementation in collaboration with OCSE and MDRC.

This is a grant‐funded position, which is contingent on continued funding.

Duties and Responsibilities

The FFD Program Director will:
-Oversee contracts and relationships with providers by conducting site visits, holding regular communications, managing reporting from and payments to providers.
-Facilitate regular communications (meetings, conference calls, site visits, etc.) between staff at CUNY, OCSE, MDRC and other potential project partners.
-Ensure a seamless intake, assessment and enrollment process for participants by working closely with the service providers; provide weekly updates to funders and stakeholders.
-Assist in the coordination between intake and random assignment; work closely with MDRC and service providers to ensure participants are uptaking occupational training.
-Ensure accurate completion of reports from providers on employment successes of participants.
-Oversee tracking of 600 participants from point of entry to end of project; coordinate with service providers and MDRC to maintain accurate records and reporting.
-Assist with setting and tracking program implementation milestones and indicators towards project goals.
-Collect, track and synthesize data from different stakeholders to inform project progress and decisions; assist in producing written documents.
-Perform additional relevant assigned tasks as needed.



Minimum requirements for the position:
Bachelor’s degree required plus a minimum of 5 years leading education, training and/or workforce development programs. Prior experience with providing services to noncustodial parents preferred.
Possess excellent writing skills and experience reporting to funders and other stakeholders
Demonstrated project management skills, including fiscal management.
Excellent partnership management skills.
Comfort with data and experience managing outcomes‐focused projects.


Salary: Commensurate with experience

Apply online at Search for position vacancy notice (PVN) ID: PS‐1701‐001628

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